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Ascensia Diabetes Care Customer Support

When you register a CONTOUR® meter, you automatically become part of the Customer support programme by Ascensia, which gives you access to a range of benefits including: 

  • Access to Ascensia Diabetes Support. Our qualified nurses and customer care advisors use their professional expertise and experience to offer advice and information you can trust. No query is too trivial. When in doubt, just call 1 890 920 111 8am to 8pm Monday to Friday.
  • Free warranty replacement meter should the need arise.
  • Free record diaries and control solution.
  • Free GLUCOFACTS® DELUXE diabetes management software.

Register

The information on this site is intended to provide you with information about Ascensia Diabetes Care’s products and is not a substitute for professional medical advice or treatment for specific medical conditions.  Any questions or concerns you have regarding diabetes or a medical condition should always be discussed with a qualified medical professional.