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Contact Form

The entire Ascensia team is at your disposal to provide you with the necessary support and help you improve your daily diabetes management.

Fields marked with * are required.

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Please select a type of enquiry

If you are a Healthcare Professional, please also enter the name of your organization.

Please provide us with information about your question in the box below (do not include any health-related data). If your question is about one of our meters, please tell us which of our meters you use.

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By clicking "Submit", you confirm that you are over 16 years old. For more information about how we use, and store your personal data, and your rights, read our Privacy and Cookies Statement.

 

Thank you for your enquiry. Our Customer Support team will be in touch with you as soon as possible and we aim to respond within 2 working days. However, if you have an urgent query you can also contact us by calling 1 800 920111 (freephone), between 9am and 5pm from Monday to Friday.

This form could unfortunately not be submitted at this time. Please contact Ascensia Diabetes Care Support.

Ascensia Diabetes Care Support line: 1 800 920111 (freephone) (Monday to Friday, 9:00 AM to 5:00 PM)
Email: diabetessupport@ascensia.com

Reporting adverse events or side effects

Adverse events should be reported to Ascensia Diabetes Care
Tel: 1 800 920111 (freephone) (Monday to Friday, 9:00 AM to 5:00 PM)
Email: diabetessupport@ascensia.com

You may also wish to discuss any adverse events that you have experienced with your healthcare professional (e.g. Nurse or GP)

If you want to report a quality complaint

Please report any quality complaint by calling 1 800 920111 (freephone) (Monday to Friday, 9:00 AM to 5:00 PM)


Registered Office:
Ascensia Diabetes Care Ireland Limited
10 Earlsfort Terrace
Dublin 2
D02 T380
Ireland


Ascensia Diabetes Care Ireland Limited is registered in
Ireland No. 569145 VAT No. 3393525OH
© Copyright Ascensia Diabetes Care Ireland Ltd

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Ascensia Diabetes Care Ireland Limited
10 Earlsfort Terrace
Dublin 2
D02 T380
Ireland

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Ascensia Diabetes Care Ireland Limited is registered in Ireland No. 569145 VAT No. 3393525OH