FAQs

If you have a query about how to use one of our products, please search the list of frequently asked questions below. If you have a question that is not answered here, or anywhere else on our website, please feel free to contact us by calling Ascensia Diabetes Support on 1 800 920111 (freephone)

Showing 11–14 of 14 Results

What lancets does my lancing device use?

The MICROLET^®NEXT lancing device uses the MICROLET^® lancets (GMS Code 85055).

Show Tags

I would like to order Support Items e.g. control solution, a record diary or data management software.

Please call Ascensia Diabetes Support on 1 800 920111 (freephone).

Show Tags

I have another query regarding my order.

Please call Ascensia Diabetes Support on 1 800 920111 (freephone). Please have the name and serial number of your meter to hand when you call. This can be found on the box, or on the back of the meter if you don’t have this anymore.

Show Tags

Do I need to register my CONTOUR® Meter?

It is important that you register your CONTOUR^® meter to gain access to warranty benefits, including free record diaries. All meters from the CONTOUR^® range include a full 5 year warranty.

Please register your meters here or call Ascensia Diabetes Support on 1 800 920111 (freephone).

Show Tags

No Results Found

No More Results Found

An error occurred. Please try again later.